Terms and Conditions
Digivance Solutions aims to deal with its clients in a professional, timely and favorable manner. By engaging Digivance Solutions with their business, the clients will be accepting the following terms and conditions:
The Contract
- An independent contractor relationship will be created between the clients and Digivance Solutions and that no partnership or joint venture is intended or implied by either party.
- A date of commencement of the services will be agreed upon by both parties and charges will be applicable according to that date.
- A monthly report of performance services will be given to the clients.
- Either party may not cancel or fully transfer the service responsibilities to another service vendor before a prior notice of at least 15 days.
- Digivance Solutions reserves the right to subcontract a third-party service provider for some of the service tasks.
- A person who is not a party to the Contract shall not have any rights under or in connection with it.
Payment
- If clients avail any monthly service package of Digivance Solutions then they are obliged to pay a full chargeable amount prior to the commencement of the work.
- If Digivance Solutions and the client agree on a fixed quote regarding any services then they are liable to pay 50% of the billable amount in advance, prior to the commencement of the work. The remaining 50% of the payment will have to be made within 7 days of the start date of the services.
- Digivance Solutions shall invoice the clients monthly, in advance.
- Also, if the clients do not pay a monthly invoice when it is due, Digivance Solutions shall terminate the services immediately. In this case, we will not be liable to issue a 15 day prior notice.
Liability
- Digivance Solutions will not be liable for any indirect or consequential losses due to delay in obligated service deliverables, where the delay is because of natural or ungovernable causes.
- The clients will defend, cover and hold Digivance Solutions harmless from and against any and all claims, losses, liabilities and expenses related to the services provided by Digivance Solutions to the clients under this agreement, including without limitation claims made by third parties related to any false advertising claims, liability claims for products or services sold by the client, claims for patent, copyright or trademark infringement, claims due to disruption or malfunction of services provided, or for any content submitted by you for publication by Digivance Solutions.
- Due to the nature of digital media, any content/information given by the clients to Digivance Solutions for publication will be accessible by the public as soon as the publication is carried out. Digivance Solutions will not be responsible for screening the material and any damages or losses of profit, goodwill or any business asset due to the nature of content being publicized.
Waiver
- If at any time during the term of a service contract, we fail to insist upon the strict performance of any of your obligations under the service contract or any of these terms and conditions, then this will not automatically free of you from any of the obligations mentioned in the terms and conditions and will not constitute a waiver.
- Any waiver of term and conditioned will be valid officially only if it is communicated to you in writing.
Refunds and Cancellation
Cancellation – Clients need to place their cancellation request within 72 hours of placing the order for services. Digivance Solutions will only accept it when the project has not been started yet.
Refunds – We are professionals known for keeping things very straight. We promise only for what we can do. Our aim is to offer you the best service.
Coming to our refund policy on Digital Marketing, Ecommerce Management and other services, there won’t be any refund for cancellation of services. Again, there won’t be money back if the project is being worked on manually.
No refund on paid money:
- The company is not liable to make any refunds on paid amount.
- For any other miscellaneous charges, we are not responsible for refunding, especially of what causes loss to the company.
- There is no refund or money back guarantee for the services that have already been delivered.
- Clients cannot claim the same for any of the transaction charges.
Privacy Rights
- Information, like name, email, contact number, and website URL that the clients provide us by filling out the contact form will be kept confidential and not be exposed to a third party, without their prior consent. However, the information will be made privy to the employees of Digivance Solutions.
- Digivance Solutions will take reasonable precautions to prevent the loss, misuse, or alteration of your personal information.
- The transfer of data over the internet is inherently insecure, and any kind of security in this regard cannot be guaranteed by Digivance Solutions.
- Although, we use SSL encrypted technology for making any kind of money transaction to ensure maximum security against online theft and fraud.
- Cookies are used to track the browsing information/preferences of web users and we may use Cookies to gather statistical data about your browsing pattern for optimizing our site.
- Some of the third-party advertisers who have their ad links on our website may also use Cookies to gather statistical information about you. However, in no way do Cookies give access to any of your personal information either to us or a third-party entity.
*Digivance Solutions reserves the right to modify the above terms and conditions at any point in time, including the time of an ongoing contract and changes in the terms and conditions will be notified to the clients through company email
If you have any questions regarding the terms, please contact us at [email protected]